
FAQs
Can I place an order if I live outside of the United States?
Yes, we can ship all over the world. Please direct your questions to info@julywetsuits.com.
Are there any retailers who sell July Wetsuits?
We offer a boutique in Los Angeles that operates by appointment only, where you can view samples and try on available stock. You can make a reservation here:
LA Boutique Appointment.
In Japan, you can visit directly at our Shonan factory and there are several authorized retailers. Please refer to this page for more information:
Japan Retailers.
For inquiries regarding other locations, please get in touch with us at info@julywetsuits.com.
What forms of payment do July Wetsuits accept?
We accept Visa, Mastercard, American Express, and PayPal.
If I have a question, can I contact July Wetsuits by phone?
The best way to contact us is via email at info@julywetsuits.com since the office is in Japan. The significant time difference between the United States and Japan necessitates the use of email to communicate with us. We will respond within 1 to 2 business days.
How can I get measured for a custom wetsuit?
If you live in the Los Angeles (California) area, we can arrange for you to be measured and assist you in ordering a custom wetsuit. Please direct your questions to info@julywetsuits.com.
How long is the lead time?
Quality can’t be rushed. Our wetsuits are all made-to-order. Therefore, your wetsuit will ship 4 to 6 weeks after your order has been confirmed and accepted.
What is the proper way to care for my wetsuit?
We suggest you always gently rinse your wetsuit with cold or warm water after a session. With the hanger we provide when your wetsuit is shipped, hang your wetsuit outside in a shaded area to dry. DO NOT PLACE INSIDE THE DRYER or DRY YOUR WETSUIT IN DIRECT SUN.
If I damage my wetsuit, can I return it for repair?
As we have mentioned, please be mindful of the quality of the rubber you choose for your wetsuit. Flexible, quality rubber requires care. If you manhandle it or pull it with too much force, you run the great risk of tearing it. If you fail to keep your nails trimmed, you may accidentally poke a hole in your wetsuit. With that said, you should contact us (info@julywetsuits.com) to discuss your options in the event you damage your wetsuit.
Can I order a wetsuit as a gift and have it gift-wrapped?
We do not offer that option. But you can purchase gift cards from us here.
Do you have sizes for children?
At this time, we do not make wetsuits for children.